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If you have a managed service agreement with Geeks on Tap, our helpdesk team adheres to acknowledging support requests, starting work on tickets/alerts, and providing status updates for in-progress, critical impact tickets.
If you do not have a managed service agreement with Geeks on Tap, please purchase a support coupon here. We will begin reviewing your ticket once we recieve confirmation of the coupon.
If your need is critical, we suggest you call us on +60-1-6905 2273 for technical support.